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Safer Neighbourhoods on-line survey launch (12/12/2007).

Communities Identify Local Concerns Online

Every neighbourhood in London has a dedicated Safer Neighbourhoods team who will listen to and act upon local concerns that affect people's quality of life.  Local communities now have an additional way to contact their local team with their concerns through a new online survey.

The online survey is designed to capture Londoner's everyday concerns about local crime and disorder issues where they live and work across London and feed them directly to the local Safer Neighbourhoods team.

The survey is a permanent service that will not only help to identify areas of concern in local communities; it will also provide a valuable additional communication channel between the public and their local Safer Neighbourhoods teams. The survey will build upon and enhance the numerous methods already used by the local police teams to engage with their communities such as neighbourhood panel meetings, street briefings, newsletters, drop in surgeries and direct team phone numbers and email addresses.

Participants enter the postcode of the area they wish to provide information on, which results in the appearance of an on-screen map of the area. The survey provides a list of issues/concerns e.g. drugs, vandalism; that participants can electronically tag to a specific location on the map. Participants simply click on the map to identify a particular issue with a geographical location. The survey takes between two and three minutes to complete.

Acting Detective Chief Superintendent Martin Stevens of the Safer Neighbourhoods Unit said:

"The information gathered from the online survey will be passed back to the Safer Neighbourhoods team for that area who will look into the problem and aim to find a solution. The survey provides an anonymous channel of communication direct to your local police team and gives you the opportunity to identify the areas causing you the most concern in your neighbourhood. Working with the community and local partner organisations, your team will work through the problem to identify long-term solutions."

People without access to the Internet can still contact their local Safer Neighbourhoods team via a direct team phone number and email address, street briefings and drop-in surgeries, or by visiting the team at their community base.

The survey can be found at You can also find out more about the work of Safer Neighbourhoods and identify your local team at the website.